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About Us

Pacific Quorum Vancouver Island Properties' Core Values

  • People Matter

    Respect them.
  • Be Accountable

    Even when uncomfortable.
  • Celebrate Success

    Individual success generates
    team achievements.
  • Depend on the Team

    You can't do it alone.
  • Pursue Excellence

    Never stop learning.

Pacific Quorum Vancouver Island Properties Services Benefits

Strata Services

  • Unique Banking Program
  • Insurance Program
  • Legal Program

Rental Services

  • Cutting edge, fully integrated software
  • Detailed Reporting
  • Strong Community Connections and Accessibility

Developer Services

  • Local Knowledge
  • Experience
  • Quality Management Services

Commercial Services

  • Financial Management
  • Bylaws & Regulations Control
  • Administrative Services

Meet Our Team

Abby Fan

Abby Fan

Operation Assistant

Joined our Victoria office in 2021. From China, now lives in the Victoria area. University of Victoria. Data Entry/Income tax reports/Non-resident tax support. Bilingual in English and Mandarin. 可以提供国语地产服务.

Caitlin Lawson

Caitlin Lawson

Property Accountant

Caitlin has been working with Pacific Quorum Vancouver Island Properties since 2018. She started as a receptionist and quickly made her way up in the company to the accounting department, where she is now a strata bookkeeper. Caitlin uses her free time to make music,  and hangout with her adorable nephew and amazing family!

Cassie Long

Cassie Long

Property Manager

Cassie has worked in the Property Management industry for over 10 years, almost 5 of them licensed on Vancouver Island. She loves the outdoors, entertaining, and exploring the island with her family. She has 2 cats and is an expert hula hooper!

Chen-Yun Wu

Chen-Yun Wu

Property Accountant

Dino Hbeganovic

Dino Hbeganovic

Strata Manager

Dino was born in Bosnia and Hercegovina, Studied Marketing, worked on a Cruise Ship until 2010 when he moved to Canada. Prince George was home up until 2021 when he moved to Campbell River and started working with Pacific Quorum Vancouver Island Properties. Dino loves traveling but does not like camping or packing, loves animals, and cannot talk in the morning before having coffee.

Dino is experienced in the industry, where he was introduced to it as a condo owner and eventually volunteered on his Strata Council for 5 years before obtaining his license as a Strata Agent. Dino is a strong believer that learning is a constant that we need to embrace, and not knowing the answer to every question is nothing to be ashamed of.

Droond Niazi

Droond Niazi

Property Manager

Joined the dynamic Victoria office in 2022 as Facility Manager & Property Manager T. Dad. Studied Political Science; Film Makers Certificate: Master of Arts in Conflict Analysis and Management; Licensed Rental Property Manager. Speak four languages and well travelled.

Emma Free

Emma Free

Property Administrator

Emma joined Pacific Quorum Vancouver Island Properties at the end of 2021 after completing her Bachelor of Business Degree. She is currently studying Strata Management through the UBC Sauder School of Business with the goal of becoming a licensed agent. Emma has a lengthy background in the service industry and strongly believes in “killing them with kindness”. When Emma isn’t at work, she can often be found at the soccer field cheering on her 5 kids… correction, 4 kids and husband.

Emma Liu

Emma Liu

Property Accountant

Joined our Victoria office in 2020. From Shanxi, China, now lives in the Victoria area. University of Acadia: Bachelor of Business Administration. 可以提供过国语地产服务.

Erika English

Erika English

Managing Broker / Manager of Real Estate Services

Erika English is an experienced Strata Agent with a BComm from the Sauder School of Business. She successfully obtained her Broker’s License at the age of 33, making her one of the youngest managing brokers in BC. Erika grew up in Europe and Asia and when not at work, can be found traipsing through the forest or on the beaches with her two kids, foraging for cool fungi or unique rocks, snuggling with her cat, reading a book or singing at the top of her lungs.

Gabrielle Giroux

Gabrielle Giroux

Strata Manager

Gabrielle joined the team in August of 2022 with previous Strata Management experience in the Sea to Sky region.  She completed a business administration diploma with BCIT previous to joining Pacific Quorum in the Squamish and Whistler offices.  She eventually went on to complete her Strata Managers licensing course in December of 2020 and has now joined the Pacific Quorum Vancouver Island team.  Gabrielle enjoys spending her free time outdoors, exploring the island and the surrounding areas with friends.

Heather Kerr

Heather Kerr

Manager - Accounting Services

Heather moved to the island with her family in 2010 to join the family property management business. Her current position with Pacific Quorum Vancouver Island Properties is Manager of Accounting Services. When not at work, she enjoys cooking, travelling, and exploring all of the beauty that Vancouver Island has to offer.

Janet Wilson

Janet Wilson

Property Accountant

Janet is originally from Calgary and moved to the island in 1972. She has worked as a bookkeeper in the retail and travel industry bringing over 15 years of experience. She joined the Pacific Quorum Vancouver Island Properties team in March 2021 as a Strata Bookkeeper. Her pastimes include travelling, gardening, and decorating. She enjoys spending time with her husband and two adult children and their chihuahua Mike. During the summer you can find her spending time at Cameron Lake swimming and kayaking.

Kelly Goddard

Kelly Goddard

Manager - Administrative Services

Kelly is originally from Victoria and moved to Parksville in 2011. In 2012 started working for The Kerr Group and has been fortunate enough to continue and assist with growing the company. She is a devoted dog mom and loves animals!

Kristyn Butterfield

Kristyn Butterfield

Property Manager

Kristyn is Pacific Quorum Vancouver Island Properties’ newest team member, she has known most of us for years and everyone at Pacific Quorum Vancouver Island Properties could not be happier to have her. She has grown up on Vancouver Island starting in Bamfield and then moving to Qualicum Beach in 2006 some of you might recognize Kristyn (Krissy for all those that know her) from local Sam’s Sushi. Kristyn and her fiancé enjoy fishing, ATVing, Camping, entertaining in her home in Qualicum Beach and being the best Aunty and Uncle in town.

Krystle Austin

Krystle Austin

Property Administrator

Krystle has been with Pacific Quorum Vancouver Island Properties for over a year and is working towards obtaining her Strata Management license. Krystle is a mother of 2 girls, which keeps her busy when they aren’t travelling or enjoying the beaches or mountains.

Lorien Hammond

Lorien Hammond

Property Accountant

Lorien is new at Pacific Quorum Vancouver Island Properties and is quickly catching on in the Accounting department as a Strata Bookkeeper. She grew up on Salt Spring Island and Vancouver Island and has been living in the Oceanside area for many years now.

Lorien loves exploring the island, reading and coffee.

She is a devoted and proud Mom of a most amazing child.

Mark John Abana

Mark John Abana

Bookkeeper / Property Accountant

Joined our Victoria office in May 2022. Worked as an Auditor at Ernst and Young Philippines. University of Saint Louis: Bachelor of Science in Accountancy. Certified Accounting Technician in Canada.

Melanie Robillard

Melanie Robillard

Property Administrator / Receptionist

Melissa Lazeo

Melissa Lazeo

Branch Manager - Victoria

Melissa joined our Victoria office as the Branch Manager in Jan 2022.  She has 8 years as a Licensed Rental Property Manager in Vancouver.  She is experienced in short term luxury rentals, rental buildings and individual suite management.  Melissa is an avid scuba diver, kayaker and overall ocean lover.

Rebecca Lawson

Rebecca Lawson

Strata Manager

Rebecca has been with Pacific Quorum Vancouver Island Properties since 2017 and successfully completed the Licensed Strata Management course in 2019 through UBC’s Sauder School of Business. When Rebecca is not keeping busy with work you can find her enjoying campfires with her family, relaxing at the beach, attempting to walk her cats on a leash (without success) or exploring the outdoors on her ATV.

Sanja Frost

Sanja Frost

Property Accountant

Joined our Victoria office in 2008. From Central Europe, now lives in the Victoria area. Data Entry/Accounts/Reporting.

Shelley Weaver

Shelley Weaver

Born and raised on Vancouver Island, Shelley has worked for Pacific Quorum Vancouver Island Properties (formerly The Kerr Group) for over 8 years in the Strata Management department. Outside of the Brokers she is the longest licensed agent on staff! In her spare time Shelley enjoys crafting and being outdoors and she will always keep you guessing, working between any one of our three offices.

Stuart Andrie

Stuart Andrie

Joined our Victoria office in August 2022 as an unlicensed Property Manager. Worked as a Property Manager in public sector since 2014. Holds a Master of Arts degree and loves running, hiking and going on adventures with his 3 kids and dog Toby.

Yuki Filipponi

Yuki Filipponi

Facility Vendor Specialist & Office Admin Coordinator

Joined our Victoria office in 2017. Expertise in Vendor Management. From Osaka, Japan, now lives in the Victoria area. Reception/Work Order Dispatch/Project Admin./Sharepoint Administration. Bilingual in English and Japanese. 日本語を話します.